Privacy Policy

Depending on how you interact with us, we may collect:

• Contact details — name, phone number, email address, delivery address, city, pincode, and state.
• Order details — products ordered, sizes/colours, payment method (COD or online), order value, and delivery preferences.
• Account information — if you register: name, email, phone, and a securely stored password hash (we never store plain-text passwords).
• Support messages — content you send via WhatsApp, call, email, or social media when you enquire about products or orders.
• Technical data — basic device/browser information and site usage needed to run the store (for example session cookies for login and cart).

We do not store full card or UPI credentials on our servers. Online payments are processed by our payment partner (Razorpay) under their security standards.

• Process, confirm, and deliver your orders within Alwar, Rajasthan, and Delhi NCR service areas.
• Contact you about order status, delivery, returns, or product availability.
• Maintain your account, wishlist, and order history.
• Improve our catalogue, website experience, and customer support.
• Send order-related updates; promotional messages only where appropriate and with easy opt-out when applicable.
• Prevent fraud, misuse, or unauthorised access to accounts or the store.
• Comply with applicable Indian laws and resolve disputes.

We may share limited data only when needed to run the business:

• Payment processors (e.g. Razorpay) to complete online payments.
• Logistics / delivery partners to ship orders outside free local delivery zones.
• Service providers who host or maintain our website and tools, under confidentiality expectations.
• Authorities when required by law or to protect our rights, customers, or safety.

We do not sell your personal information to third-party data brokers.

Our site uses essential cookies/local storage for login sessions, shopping cart, and wishlist. These help the store function correctly. You can clear browser data at any time; doing so may log you out or empty the cart.

We take reasonable technical and organisational measures to protect your data. No online system is 100% secure; please use a strong unique password for your account.

We retain order and account information as long as needed for fulfilment, returns, accounting, legal obligations, or legitimate business records, and then delete or anonymise it when no longer required.

• Update account details after logging in, where available.
• Request access, correction, or deletion of personal data by contacting us (subject to legal and order-record requirements).
• Ask us to stop promotional communication if you receive any.

Our services are intended for adults purchasing ethnic wear. We do not knowingly collect personal information from children under 18. If you believe a minor has shared data with us, contact us to request removal.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.

For privacy questions or requests, contact Annapurna Sarees & Suits at the address, phone, or email shown below on this page.